1. We provide technical support and professional solutions according to your production process.
2. We will be responsible for the liability related to intellectual property rights arising from or in connection with the design, manufacturing, sales and operation of the sintering furnace. Customers will not be responsible for such liability.
3. We offer 12-month warranty for this sinter-HIP furnace. If equipment failure happens, our after-seals personnel will respond within 24 hour after being notified, and if on-site assistance is required, our personnel will arrive at the site within 48 hours. They will check and repair the equipment until it works normal again.
4. If any loss or damage arises during the warranty period from equipment quality, we will offer free replacement or repair. If it’s not due to quality, or it’s caused by customer’s negligence or improper operation, customer can contact us for paid technical assistance.
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